Privacy Policy and Cookie Policy

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Maximise Life – Coaching and NLP takes your privacy seriously and will only ever use your personal information to provide the services you have requested from me. I will contact you by email, text or phone to arrange sessions and to offer support where appropriate. I will never share your information with anyone else.

I may occasionally contact you by email about other services offered by Maximise Life – Coaching and NLP that I think may interest you.  You can opt out of these emails at any time by emailing me at debbie@maximiselife.org.uk.

I will keep records of your contact information for the purposes of arranging appointments and invoicing. Personal information may be recorded in your session notes where this contributes to the process. You have a right to see the information I hold about you at any time.

Contact information is stored electronically on password protected computers and in secure cloud-based accounts. Paper records are stored in secure storage.

Your data will be stored for 5 years from the date your contract ends after which all electronic data will be deleted and paper files will be shredded.
If at any time you wish to remove your agreement to me storing your data please contact me at debbie@maximiselife.org.uk.

If you have any concerns about the way your data is being stored or used you can contact ICO Scotland on 0303 123 1115.

How I use cookies
I use Google Analytics to monitor visitors to my site to better understand how they use it. This information is used to improve your customer experience. The software will save a cookie to your computer’s hard drive in order to track and monitor your engagement and usage of the website, but will not store, save or collect personal information.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. I suggest consulting the Help section of your browser or taking a look at the About Cookies website which offers guidance for all modern browsers.

I use cookies for the following purposes:
Necessary cookies – these cookies are required for you to be able to use some important features on my website, such as logging in. These cookies don’t collect any personal information.

Functionality cookies – these cookies provide functionality that makes using my service more convenient and makes providing more personalised features possible. For example, they might remember your name and e-mail in comment forms so you don’t have to re-enter this information next time when commenting.
Analytics cookies – these cookies are used to track the use and performance of my website and services.

Links to other websites
My website may contain links to other websites of interest. However, once you have used these links to leave my site, you should note that I do not have any control over that other website. Therefore, I cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Changes to this Privacy Policy
I reserve the right to make change to this Privacy Policy.
Last modification was made 23/05/2021.