Terms and Conditions

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1. DEFINITIONS
In this document the following words shall have the following meanings:
1.1 “Agreement” means these Terms and Conditions together with the terms of any agreement made between the “Client” and “Practitioner”;
1.2 “Client” means the organisation or person who purchases services from Maximise Life – Coaching and NLP;
1.3 “Practitioner” means any individual used by Maximise Life – Coaching and NLP
1.4 “Intellectual Property Rights” means all patents, registered and unregistered designs, copyright, trademarks, know-how and all other forms of intellectual property wherever in the world enforceable;
1.5 “Web Site” means Maximise Life – Coaching and NLP web site www.maximiselife.org.uk
1.6 “Content” means all written materials on the web site and those provided in hard paper copy.

2. WRITTEN CORRESPONDENCE
All written correspondence should be sent to:
Debbie Lucas
Maximise Life – Coaching and NLP
4 Gleniffer Road
Renfrew
PA4 0RE

All email correspondence should be sent to debbie@maximiselife.org.uk

3. PRICE AND PAYMENT
3.1 The Practitioner is not liable to refund fee differences that may arise due to Clients booking at different times, discounts etc.
3.2 Invoiced amounts outstanding shall be due and payable 7 days prior to the first session commencing. The Practitioner is entitled to charge interest on overdue invoices from the date when payment becomes due at the rate of 1% per annum above the base rate.
3.3 Payments can be made by:
BACS, EFT, PayPal or Cash to account details on invoice.
3.4 Should a purchase order be required for payment of the invoice by the Client, it is the Client’s responsibility to ensure that the Practitioner has the required purchase order before the products or services are supplied.
3.5 Confirmation of sessions will only be secured when full payment has been received or the Client has agreed a payment plan with the Practitioner.
3.6 All payment plans must be agreed in writing with the Practitioner.
3.7 Full payment must be received prior to the commencement of the sessions unless a payment plan has been arranged and agreed and set up with the Client.


4. CANCELLATION
4.1 You may cancel free of charge within 48 hours of booking. The Client is responsible for any cost incurred by the Practitioner as a result of cancellation in these circumstances.
4.2 In the event that a booking is cancelled outside of this 48 hour period, an administration charge will be incurred as follows:
· Cancel outside 7 days of first session – 50% of total cost
· Cancel within 7 days of first session- 75% of total course cost
· Cancel within 48 hours of first session – 100% of total course cost
4.3 The cancellation fee becomes payable immediately on cancellation.


5. SPECIFICATIONS
5.1 For the avoidance of doubt no description, specification or illustration contained in any product pamphlet or other sales or marketing literature of the Practitioner and no representation written or oral, correspondence or statement shall form part of the contract.
5.2 No unauthorized use of the Maximise Life logo is permitted at any time.
5.3 No Client is permitted to record either sound and or video at any time during the session.

6. SERVICES AND PROGRAMME INFORMATION
6.1 If you have any reason to not be happy with any part of the Practitioner’s services or programmes, please email debbie@maximiselife.org.uk
6.2 All services and programmes are as advertised via the Website plus additional marketing materials.
6.3 Should the session date, time or venue need to be changed by either the Client or the Practitioner, a mutually suitable alternative will be agreed.
6.4 The Practitioner is not liable for any additional travel and accommodation costs the client may incur should the session dates or venue be altered.
7. CLIENT’S OBLIGATIONS

7.1 To enable the Practitioner to perform their obligations under this Agreement the Client shall:
· co-operate with the Practitioner
· provide the Practitioner with any information reasonably requested
7.2 The Client is responsible for conducting him or herself in such a manner as to not cause injury or undue offence.
7.3 The Client is responsible for applying anything that they learn in a manner that is ecological.
7.4 The Client warrants that they do not have any psychiatric disorders such as but not limited to;
· Multiple personalities
· Schizophrenia
· Bipolar disorder
· Hysteria
· Epileptic Seizures
If the Client is unsure they warrant that they will seek and receive assurances from a Medical Doctor or Psychiatrist before attending the sessions that they are fit to attend.
7.5 If the Client is on any prescription medication it is their absolute responsibility to ensure that they are mentally and physically fit to attend this training. If the Client is unsure, they warrant that they will seek and receive assurances from a Medical Doctor or Psychiatrist before attending the training that they are fit to attend.

8. LIMITATION OF LIABILITY
8.1 Except in respect of death or personal injury due to negligence for which no limit applies, the entire liability of the Practitioner to the Client in respect of any claim whatsoever or breach of this Agreement, whether or not arising out of negligence, shall be limited to the price paid by the Client to which the claim relates.
8.2 In no event shall the Practitioner be liable to the Client for any loss of business, loss of opportunity or loss of profits or for any other indirect or consequential loss or damage whatsoever. This shall apply even where such a loss was reasonably foreseeable or the Practitioner had been made aware of the possibility of the Client incurring such a loss.

9. INTELLECTUAL PROPERTY RIGHTS
All Intellectual Property Rights produced from or arising as a result of the performance of this Agreement shall, so far as not already vested, become the absolute property of the Practitioner, and the Client shall do all that is reasonably necessary to ensure that such rights vest with the Practitioner by the execution of appropriate instruments or the making of agreements with third parties

10. INDEPENDENT CONTRACTORS
The Practitioner and the Client are contractors independent of each other, and neither has the authority to bind the other to any third party or act in any way as the representative of the other, unless otherwise expressly agreed to in writing by both parties.

11. ASSIGNMENT
The Client shall not be entitled to assign its rights or obligations or delegate its duties under this Agreement without the prior written consent of the Practitioner.

12. WAIVER
The failure by either party to enforce at any time or for any period any one or more of the Terms and Conditions herein shall not be a waiver of them or of the right at any time subsequently to enforce all Terms and Conditions of this Agreement.

13. NOTICES
Any notice to be given by either party to the other may be served by email, personal service or by post to the address of the other party or communicated to the other in writing, and if sent by email shall unless the contrary is proved be deemed to be received on the day it was sent, if given by letter shall be deemed to have been served at the time at which the letter was delivered personally or if sent by post shall be deemed to have been delivered in the ordinary course of post.

14. ENTIRE AGREEMENT
14.1 These Terms and Conditions shall apply to all contracts for the supply of services by the Practitioner and the Client.
14.2 This Agreement contains the entire agreement between the parties relating to the subject matter and supersedes any previous agreements, arrangements, undertakings or proposals, oral or written. Unless expressly provided elsewhere in this Agreement, this Agreement may be varied only by a document signed by both parties.

15. NO THIRD PARTIES
Nothing in this Agreement is intended to, nor shall it confer any rights on a third party.

16. GOVERNING LAW AND JURISDICTION
This Agreement shall be governed by and construed in accordance with the Scottish law and the parties hereby submit to the exclusive jurisdiction of the Scottish courts.

17. CONTENT; COPYRIGHT AND TRADEMARK NOTICE
All media (downloaded or samples), software, text, images, graphics, user interfaces, music, videos, photographs, trademarks, logos, artwork and other content on the Site (collectively, “Content”), including but not limited to the design, selection, arrangement, and coordination of such Content on the Site is owned or licensed by or to Maximise Life – Coaching and NLP, and is protected by copyright, trade dress, and trademark laws, and various other intellectual property rights laws. Except as expressly provided in this Terms & Conditions, no part of the Site and no Content may be reproduced, recorded, re-transmitted, sold, rented, broadcast, distributed, published, uploaded, posted, publicly displayed, altered to make new works, performed, digitized, compiled, translated or transmitted in any way to any other computer, website or other medium or for any commercial purpose, without Maximise Life – Coaching and NLP prior express written consent. Except as expressly provided herein, you are not granted any rights or license to patents, copyrights, trade secrets, rights of publicity or trademarks with respect to any of the Content, and Maximise Life – Coaching and NLP reserves all rights not expressly granted here under. Maximise Life – Coaching and NLP expressly disclaims all responsibility and liability for uses by you of any Content obtained on or in connection with the Site.

18. CONSENT TO COLLECTION, USE & DISCLOSURE OF YOUR PERSONAL INFORMATION
While Maximise Life – Coaching and NLP takes reasonable steps to safeguard and to prevent unauthorised access to your personal information, we cannot be responsible for the acts of those who gain unauthorised access, and we make no warranty, express, implied, or otherwise, that we will prevent unauthorized access to your private information. In no event shall Maximise Life – Coaching and NLP be liable for any damages (whether consequential, direct, incidental, indirect, punitive, special or otherwise) arising out of, or in any way connected with, a third party’s unauthorised access to your personal information, regardless of whether such damages are based on contract, strict liability, tort or other theories of liability, and also regardless of whether net exposure, inc was given actual or constructive notice that damages were possible.

19. CONSENT TO OUR COMMUNICATION WITH YOU BY E-MAIL
Each time you expressly request communication by email through our Site, you grant permission for the Practitioner to contact you at your e-mail address. To stop receiving our marketing emails, send an e-mail to us at debbie@maximiselife.org.uk

20. LINKS PAGE
Maximise Life – Coaching and NLP is not responsible for the contents or reliability of any other websites to which we provide a link. We cannot guarantee that these links will work at all times and have no control over the availability of the linked pages.